At the top left there’s a sort button which gives a dropdown to allow sorting on all of the fields on display. You can also group the claims in different ways.
To assign a user to a claim, click on the pencil next to the claim to open it.
Click on the arrowhead under the claim value in the grey header box, to expand the header.
The expanded header will show if the claim is assigned.
Use the pencil to edit the Assigned to the user. Options are “no one”, “myself” or “someone else” with that access level on their profile. The available options are “no-one” to unassign the claim and make it visible to the entire team, “myself” to take ownership of the claim and, finally, these are followed by a list of other finance team members the claim can be assigned to.
Opening a claim at the Finance team level, you will see the top section is for the query flag .The query flag will show alongside the claim in the list view at the Finance team level.