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  3. MyExpenses FAQs

MyExpenses FAQs

Frequently asked questions about MyExpenses, our cloud-based electronic staff expense solution.

  • Linking credit card to a user through Bank Link
  • Sending data to your finance system
  • Setting up daily digest reminders
  • Finding your company site
  • Logging in for the first time
  • Resetting/Changing your password
  • Enhanced Reporting Requirements (ERR) - ERR export file
  • Claim Summary
  • How to deny a claim at Expense Team level
  • How to remove a claim from a batch
  • Integration with Civica - PeopleLIVE - User import.
  • How to delete or move transactions between statements
  • How to set up Bank Link
  • SAML SSO Admin Screen
  • How to use split coding on split category claim
  • Create a new account
  • CarbonCalc
  • How to login using multi-factor authenticator
  • Assigning a delegate
  • My profile has not been approved
  • Navigating the dashboard
  • Using self registration
  • Changing an authorising manager
  • My claims haven't been paid yet
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